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Job Overview

Join our Rheumatology clinic as a Medical Assistant. In this vital role, you will work alongside rheumatologists and clinical staff to deliver exceptional care to patients. You will play a key part in ensuring smooth clinic operations, accurate documentation, and a compassionate patient experience. This is an excellent opportunity for a dedicated healthcare professional looking to grow their skills within a specialized and rewarding field.

Responsibilities:

Greet patients warmly, verify their information, and assist with patient intake to ensure efficient clinic flow.
Measure and document vital signs, pain assessments, and patient histories accurately using Electronic Health Record (EHR) systems.
Prepare examination rooms and assist providers.
Administer or assist with biologic and DMARD (disease-modifying antirheumatic drug) infusion therapy under provider supervision, following established protocols.
Coordinate and track laboratory orders, including inflammatory markers (ESR, CRP, ANA panels) and imaging referrals relevant to rheumatologic conditions.
Manage clinical documentation, including accurate ICD coding for rheumatologic diagnoses, and maintain up-to-date patient records in compliance with healthcare regulations.
Support prior authorization processes for specialty medications and biologics, which are common in rheumatology practice.
Educate patients on treatment plans, medication instructions, injection techniques, and follow-up care.
Maintain cleanliness and organization of clinical and infusion areas while strictly adhering to infection control protocols.

Skills & Qualifications:

High school diploma or equivalent required; completion of an accredited Medical Assistant program preferred.
Certification as a Medical Assistant (CMA or RMA) preferred.
Strong foundational knowledge of anatomy, physiology, medical terminology, and clinical practices, with a particular interest in autoimmune and musculoskeletal conditions.
Experience in a specialty or primary care clinical setting preferred; rheumatology experience is a plus.
Proficiency with EHR systems for documentation, scheduling, and coordination of care.
Familiarity with ICD coding and prior authorization workflows, especially for specialty and biologic medications.
Current Basic Life Support (BLS) certification preferred.
Compassionate, patient-centered approach with the ability to build rapport with patients managing chronic, long-term conditions.
Strong organizational and communication skills with the ability to thrive in a fast-paced clinical environment.

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